We strive to provide as much information and photography as we can to help you choose your items, but we understand that purchasing these types of items from a website can be a challenge, and we want you to be confident about purchasing from us. Therefore, we provide a highly unusual Relish It or Return It 90 day return policy that allows you to return an item for any reason if it does not meet or exceed your expectations.
If you decide that an item is not for you, we ask that you notify us via email or telephone prior to returning it so that we may set up the system to expedite the process. Then pack your item carefully and ship it to us at:
Prevailing Winds
Attn: Returns
849C Almar Ave #411
Santa Cruz, CA 95060
You must pay for the return shipping charges, and we highly recommend that you insure your package for the full value, as we cannot issue refunds for items that are lost or arrive damaged. We will issue a credit to your credit card for the purchase price as soon as we receive the item back into stock. Sometimes it takes a few days for the credit to appear on your account, and depending on your statement date, you may not see it until the next billing cycle. |
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